Monthly Maintenance and Additional Services/Fees

Unless otherwise stated and defined, a monthly service with GridLevel Web Development includes the following: hosting of website files and necessary database(s) as well as cosmetic changes and content additions/edits. Full website redesigns and/or large functionality changes or website additions are not included and must be agreed upon in a service term contract. GridLevel reserves the right to define these allowed and disallowed services at any time. Unless otherwise stated, this monthly service fee DOES NOT include travel or in-person meetings. If an in-person meeting is scheduled, travel time, meeting time and additional expenses will be billed accordingly.

Billing Cycle

Any recurring service that is billed on a monthly schedule will take place on the same day of each month unless otherwise stated in the signed service terms contract from the start of said project or within an updated service terms contract. This monthly invoice may be received and any credit card, debit card or bank account on file may be charged up to three (3) business days prior to the scheduled recurring date.

Unpaid Invoices

In the case of unpaid invoices, all services will be immediately stopped. This includes, but is not limited to, website hosting, development, email service, SEO as well as all third-party subscriptions and services that GridLevel has access to. Ownership of all accounts, domains, email addresses, and other website related, or unrelated entities will remain in the ownership of GridLevel until all payments have been made and all contractual agreements have been met. If the client is unable or unwilling to meet these contractual agreements, GridLevel reserves the right to resell any and all entities to the appropriate buyer or marketplace.

Cancelation of Services

All cancellations of services must be specified and made in writing to GridLevel 30 days prior to cancelation. All unpaid invoices and 3rd party services must be paid in full as well as all contractual agreements met in order for transfer of ownership, should this need to be done. GridLevel may withhold transfer of domains, website hosting files, email accounts and any other service provided until all contractual agreements are met and dues are paid. Client's are responsible for all regularly scheduled invoiced that fall within this 30 day cancelation period.